Refund and Returns Policy

Returns and Exchanges

We want you to be completely satisfied with your purchase of the WWHRS Shower Tray. If for any reason you are not satisfied, we offer a hassle-free returns and exchanges policy. Please carefully read the following information regarding the process and conditions for returning or exchanging your WWHRS Shower Tray.

Eligibility for Returns and Exchanges:

Only unused and undamaged WWHRS Shower Trays are eligible for returns and exchanges.
The original packaging and all accessories must be included.
Proof of purchase is required.
Return and Exchange Period:

You have a period of 30 days from the date of delivery to initiate a return or exchange.

Return and Exchange Process:

To initiate a return or exchange, please contact our customer support team. Provide your order details and reason for the return/exchange.
Our team will guide you through the return/exchange process and provide you with a Return Authorization (RA) number.
Carefully package the WWHRS Shower Tray in its original packaging and securely seal it.
Clearly mark the RA number on the package before returning it.

Return and Exchange Shipping:

You are responsible for the return shipping costs unless the return/exchange is due to a defective or damaged product.
We recommend using a trackable shipping service to ensure the safe delivery of the returned item.

Inspection and Refunds/Exchanges:

Once we receive the returned WWHRS Shower Tray, our team will inspect it to ensure it meets the eligibility criteria.
If the item is in satisfactory condition, we will process your refund or initiate the exchange according to your preference.
Refunds will be issued to the original payment method used for the purchase.

Non-Returnable Items:

Customized or personalized WWHRS Shower Trays are not eligible for returns or exchanges.
Any product that has been used, damaged, or altered may not be eligible for returns or exchanges.

Customer Support:

If you have any further questions or need assistance with the return/exchange process, please contact our customer support team. We are here to help.
Please note that this Returns and Exchanges policy is subject to change. We recommend reviewing the policy periodically for any updates or modifications.

We value your satisfaction and strive to ensure a seamless returns and exchanges experience.

Terms and Conditions for Affiliate and Ambassador Program

Program Overview:
1.1. Welcome to the Affiliate and Ambassador Program of By joining our program, you agree to comply with the following terms and conditions.
1.2. The affiliate and ambassador program allows participants to earn commissions and represent’s products and brands.
1.3. Commissions will be paid for valid referrals that result in qualifying purchases through the provided affiliate and ambassador links.

Eligibility and Legal Registration:
2.1. To be eligible for the affiliate and ambassador program, individuals must be at least 18 years old.
2.2. Affiliates and ambassadors must provide accurate and complete information during the registration process.
2.3. We reserve the right to review and approve or reject affiliate and ambassador applications at our discretion.
2.4. Affiliates and ambassadors must be legally registered individuals or entities in compliance with applicable laws and regulations.

Affiliate and Ambassador Responsibility and Accurate Information:
3.1. As affiliates and ambassadors, you agree to promote in a professional and ethical manner.
3.2. Affiliates and ambassadors shall not engage in any deceptive, misleading, or unethical marketing practices.
3.3. You shall not engage in any activities that may harm the reputation or image of
3.4. Affiliates and ambassadors shall provide accurate and up-to-date information during the registration process and promptly inform of any changes.

Code of Conduct and Compliance:
4.1. Affiliates and ambassadors shall comply with all applicable laws, regulations, and policies related to their participation in the program.
4.2. You shall not engage in any activities that involve forced labor, human trafficking, bribery, or any other illegal or unethical practices.
4.3. We strictly prohibit any form of bribery, corruption, exploitation, discrimination, and violation of human rights in all aspects of the business.

Intellectual Property:
5.1. All intellectual property rights, including copyrights and trademarks, related to and its products or services, belong to
5.2. Affiliates and ambassadors shall not use any intellectual property of without prior written consent.

Commissions and Payments:
6.1. Commissions will be paid based on the agreed commission structure.
6.2. Payments will be made in accordance with the payment terms specified in the affiliate and ambassador agreement.

7.1. Either party may terminate the affiliate and ambassador relationship at any time for any reason.
7.2. Upon termination, affiliates and ambassadors shall immediately cease promoting and remove any affiliate and ambassador links or materials.

Limitation of Liability:
8.1. We shall not be liable for any indirect, incidental, or consequential damages arising from your participation in the affiliate and ambassador program.

Governing Law and Jurisdiction:
9.1. The governing law for our affiliate and ambassador program and these terms and conditions is aligned with the legal jurisdiction of our company, taking into consideration international laws and the local applicable legal framework.

Modification of Terms:
10.1. We reserve the right to modify these terms and conditions at any time. Affiliates and ambassadors will be informed of any changes via email or on the affiliate dashboard.

Anti-Slavery and Anti-Bribery Policy:
11.1. We strictly prohibit all forms of slavery, human trafficking, and bribery in any aspect of the business.
11.2. Affiliates and ambassadors must act in compliance with anti-slavery and anti-bribery laws and regulations.

Equality, Non-Discrimination, and Human Rights Protection:
12.1. We are committed to promoting equality, non-discrimination, and the protection of human rights.
12.2. Affiliates and ambassadors shall not engage in any discriminatory practices based on race, color, religion, gender, sexual orientation, nationality, or any other protected characteristic.

13.1. Affiliates and ambassadors shall maintain the confidentiality of any sensitive or proprietary information shared during the program.

Reporting Mechanisms:
14.1. Affiliates and ambassadors can report any concerns or suspected violations related to bribery, slavery, exploitation, or human rights.
14.2. All reports will be thoroughly investigated, and appropriate actions will be taken.

Transparent Conduct and Reliable Information for Affiliates
15.1. Affiliates and ambassadors are responsible for providing accurate information during the registration process.
15.2. If it comes to our attention that any affiliate or ambassador has provided false or misleading information, we reserve the right to terminate their participation in the program.

Affiliate Liability and Legal Obligations:
16.1. Affiliates and ambassadors are responsible for complying with all legal obligations, including but not limited to taxes, financial reporting, and insurance.

Modification of Terms:
17.1. We reserve the right to modify these terms and conditions at any time. Affiliates and ambassadors will be informed of any changes via email or on the affiliate dashboard.

Agreement Acceptance:
18.1. By participating in the affiliate and ambassador program, you acknowledge that you have read, understood, and agreed to these terms and conditions.

We trust that you will act in full compliance with these terms and conditions. By participating in our affiliate and ambassador program, you contribute to our mission of promoting energy-efficient and sustainable products.

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